1493 — Digisoft unveils eTelescript

Digisoft Computers has unveiled a thin client, call center application, to maximize the productivity, efficiency and effectiveness of a virtual call center. Under the name of eTelescript, this solution expects to provide the capability to empower remote global agents...

1492 — LivePerson Releases Timpani

The provider of communications solutions for online sales, marketing and customer service, LivePerson, has announced the release of Timpani, a fully integrated online communications software platform. Timpani will deliver integrated chat, email and self-service...