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Publicações Recentes
4046 — Comstor Presenta “Soluciones de Movilidad sobre ToIP de Cisco”
La compañía dedicada a proveer al canal de productos de networking, seguridad y telefonía IP...
4200 — António Beato Teixeira irá liderar as actividades da Alcatel-Lucent em Portugal
A Alcatel-Lucent (Euronext Paris e NYSE: ALU) anunciou hoje que António Beato Teixeira irá liderar...
1102 — IT REALLY HAPPENED
A help desk agent received a call from a client having trouble with his print screen feature. After lots of discussion, a technician was dispatched to diagnose the...
1101 — HOLD THE CHEESE, PLEASE?
Teenage Caller: I wonder if you could help me. Help Desk: What's the problem? Caller: My dad bought me a computer last week, and I was taking out a CD when the phone...
1100 — NO. 1 FOR TECH SUPPORT
Tech Support: O.K. Bob, it's time to press the 'control' and 'escape' keys at the same time. Caller: Done. Tech Support: Now type the letter 'P' to bring up the...
1099 — YOUR TALKING TO ME!
Caller: I can't make outbound calls on my cell phone. Rep: Do you have the phone with you? Caller: Yes, I'm talking on it right now. Rep: The phone is working just...
1098 — IT spending in Western Europe boosted by midsize businesses, says IDC
IDC's latest forecasts for Western European IT spending in the small and medium business (SMB) market show that IT spending will continue to be stronger in the...
1097 — 3 2 1…Contact Centre Challenge Cup!
This summer sees the launch of the inaugural Contact Centre Challenge Cup in association with Contact Centre Management magazine, a karting experience open to everyone...