SVOX AG, a Swiss provider of synthetic speech technology and Code Factory, a developer of software solutions for the visually impaired announced they teamed up to co-develop and co-market complete speech solutions for the use in next generation mobile communication...
CEN, the European Committee for Standardisation, announced that CEN/ISSS, the Information Society Standardisation System, will host an Open Meeting to discuss and validate the CEN/ISSS draft report on key strategic aspects for e-business standardisation in the...
Sennheiser Communications A/S is presenting its complete headset range at CeBIT 2003. There are five models specially designed for the contact centre environment. A feature of this headset range is the Active Acoustic Shock system, which protects the users ears...
Fineos Corporation, a provider of banking and insurance software, has just announced that Delta Lloyd NV, a member of the international insurance group AVIVA plc (formerly CGNU plc), has gone live with its multi-channel intake and general insurance claims management...
TUI UK, part of Europes largest travel group TUI AG, claims to have saved 200 working days per month and deployed nine highly qualified staff at its UK call centre by installing Webfocus as its business intelligence system of choice. Webfocus now combines call data...
