Nortel announced a new portfolio of voice, data and wireless products designed to help small and...
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Publicações Recentes
2105 — O2 UK and Intervoice Extend Relationship
O2 UK has signed a two year managed service contract extension for the use of the Intervoice...
2104 — Call Center operates across boundaries with Wicom technology
Wicom Communications announced that Competence Call Center is bringing together its German,...
320 — Report on CeBIT at the half-way mark
Mood of optimism at summit meeting of ITC sector Higher proportion of visitors from abroad More visitors from Asia and America Professional visitors account for...
319 — Kingswell
Managing a First-Rate Help Desk Essential Help Desk Skills 3 Days Session 1 . Effective Help Desk Models A. Definitions of the Help Desk B. Expectations of...
318 — NovaBank awarded first CRM Prize for outstanding customer service in Greece
Altitude Software User awarded the Teleperformance CRM Grand Prix Award 2002 for Best Multimedia Contact Centre & Customer Service in Greece . NovaBank, a fast...
317 — The Contact Centers Portal
The Contact Centers Portal project was created in Portugal in the beginning of 2001 a group of specialized portals for three independent linguistic and cultural...
316 — One path to becoming the employer of choice
David P. Mead MCK Communications Thanks to CRMXchange.com Recently there has been much press coverage of major companies with initiatives designed to position...
315 — Legal Warning
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