1507 — Reliability and Cost of Ownership are key to successful

Oct 11, 2004 | Conteúdos Em Ingles

The global supplier of contact centre technology solutions, Amcat, reports on why its solutions have been adopted over competitors by leading outsourcers and organisations including LBM, Excell Contact Centres, iResponse and Hotlines.

According to feedback from customers, the reasons for changing have been down to a combination of four main factors : Reliability of the technology and & improved uptime; Greater self-sufficiency & ease of operation; Dedication to Customer Care & Development and Flexible technology and architecture.

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