A new report by market analyst Datamonitor predicts a seven-fold rise in global enterprise expenditure on transactional-enabling voice solutions.
The report Emerging voice applications: towards voice transactions predicts global voice-enabled transactional solutions will earn technology vendors revenues of $377m by year end 2008 compared to&56 m today.
Peter Ryan, Datamonitor technology analyst and author of the report, commented that not so long ago e-commercer was heralded by many as a flash in the pan technology. Many of thosesceptics are also predicting short life for transactional voice solutions too. But should vendors continue to produce solid offerings that customers enjoy using, the skeptics will be proven wrong once again .
Source: Data Monitor
Em Foco – Produto