Brooktrout Technology announced that Predict Ability Plus, a developer and provider of call center productivity software, now supports Brooktrouts TR1000 speech boards on its Performer TrueCTI Predictive Dialing System.
Predict Ability Plus Performer TrueCTI Predictive Dialing System is described as a flexible, adaptable and highly scalable software solution that delivers a fully integrated dialer, IVR, call monitoring and management platform for small and large call centers.
We partnered with Brooktrout for our Performer Suite to help us drive the market for predictive dialing, said Gary Steeves, CEO of Predict Ability Plus. The TR1000 design made it easy for us to develop an integrated solution that supports a wide range of PBX vendors like Inter-Tel, Nortel, Siemens, AVAYA and a host of others .
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