Verint Systems has entered into a distribution agreement with BCE Elix, a Bell Canada company, to deliver Verint’s ULTRA(TM) solution to the Canadian contact center business intelligence market. The new partnership is expected to provide actionable intelligence solutions to both small to mid-size and leading global enterprises across the region.
‘We are pleased to be working with Verint(R) to bring the company’s powerful ULTRA solution and its actionable intelligence to forward-thinking organizations,’ said Francois Rainville, Executive Vice President for BCE Elix. ‘Verint’s ULTRA Enterprise and Express solutions will help our joint customer base improve customer experience and loyalty, which can reduce churn and help to boost revenues.’
‘We look forward to partnering with BCE Elix to deliver our full range of ULTRA solutions,’ said Dan Bodner, President and CEO of Verint Systems. ‘The combination of BCE Elix’s market position and significant experience in contact centers provides Verint a strong local partner for continued growth and success in the Canadian market .’
2005-05-11
Em Foco – Projecto