Apptec Voice Solutions, a solutions provider of network and telephony applications has selected Brooktrouts speech platform for its next generation of digital dictation and transcription services. The service will use the media processing capabilities of Brooktrouts speech platform to take dictation from call-in users using any telephone or Apptecs microphone stations. It will enable call-in transcribers to access this dictation and control playback using Apptecs telephone-based transcribe stations.
Brooktrouts speech platform will connect DDS servers to the telephone network and process all voice and touch-tone responses for use by the application. The speech platform provides superior audio quality, especially when users use playback speed control, as well as a full range of analog and digital call controls. Call processing is enhanced through the use of monitoring tones and other call connection indications provided by the Brooktrout speech board.
Andrew Braverman, President of Apptec Corporation stated, We selected the Brooktrout speech platform for our DDS server because of its advanced speech processing characteristics and reliable performance. Just as important, Brooktrout helps us provide a highly reliable and cost effective solution that we are able to offer our customers and that can save them more than 60% off the cost of competitive systems. For example, using our 24 port DDS, a hospital or large law firm could save as much as $50,000 in capital expenditures versus other similarly featured systems .
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