Contact centres are the most significant, tangible and ongoing investment that major corporations will make in sales and marketing infrastructure. Yet contact centres – their dynamics and their potentials – are not well understood by senior management. Contact Centres 2003 is where sales directors, service directors, strategic planners, finance directors, general managers and all senior management from the UKs major corporations meet to evaluate and learn best practice.
To know more details please click on the following link
Eventos – Conferências