According to Q1 2003 sales results from European analyst Canalys, Alcatel leads in sales of PBXs and IP-PBXs in the EMEA region. Data from Canalys also indicated that Alcatels shipments for the region have grown 6 per cent over the same quarter last year and that part of this growth is from the recently announced Alcatel OmniPCX Enterprise, a solution designed to work with both traditional and internet phone technologies.
“Although the IT industry often promotes revolution, the more conservative telecom industry has demanded a much more evolutionary approach, says Sandy Fitzpatrick, Canalys director and senior analyst responsible for converged telephony. It looked at the most obvious business advantages of IP telephony reduced call costs and unified messaging and integrated this functionality as an option, or upgrade, to its proven PBX offerings. These hybrid IP-PBXs are then pitched as providing the best of both worlds: the reliability of the traditional PBX and investment protection around existing handsets, combined with whatever level of IP integration the customer requires.
Canalys report found that 63 per cent of the 4.1 million telephone lines shipped in EMEA in the first quarter of 2003 were attached to hybrid IP-PBX systems that allow companies to preserve the value of their legacy telecommunications investments and benefit from the enhanced functionality and cost savings of IP. Just 3 per cent of the telephony lines sold were pure-IP systems, which require a complete changeover from traditional TDM (time-division multiplexing) telephone infrastructure.