789 — Amcat to launch new Contact Centre Suite at Call Centre Expo 2003

Aug 26, 2003 | Conteúdos Em Ingles

CTI applications provider Amcat will be launching its new multi-media, CTI-based, inbound/outbound and blended contact centre management product – Contact Centre Suite, shortlisted in the European Call Centre Awards‘Best Product of Call Centre Expo 2003’ category. Amcat’s participation in CCExpo 2003 will include an introduction to Contact Centre Suite focusing on the issues of ‘Productivity & Efficiency’, ‘Professionalism’ & ‘Management’, an insight into how contact centres will be operated in the future and live demonstration of the product.