866 — Microsoft teams with Voice Automation to deploy voice-enabled services

Oct 3, 2003 | Conteúdos Em Ingles

Voice Automation announced a strategic relationship with Microsoft to deliver voice-enabled applications for the enterprise. As part of the Microsoft Speech Partner program, Voice Automation will voice-enable Microsoft‘s Speech Server-based products for access to these solutions through speech. A recent integration with a Microsoft Customer Relationship Management (CRM) solution, delivers key CRM data to remote sales workers through the phone.

“The goal of the Microsoft Speech Partner Program is to provide enterprise customers with access to products and services from highly competent and skilled partners that have expertise in all areas required to successfully develop and support solutions based on the Microsoft Speech Server,” said James Mastan, director of marketing for the Speech Technologies team at Microsoft.

“With the launch of this program, Microsoft is committed to bringing enterprises — through industry partners – the ability to deploy speech-enabled solutions and applications that deliver significant business value.”

Voice Automation will participate in the Microsoft programme to leverage opportunities to integrate voice with Microsoft Speech Server-based applications and services. “Microsoft’s agreement with Voice Automation indicates a mutual vision to the deploying speech to the enterprise customer,” said Jack Killian, CEO of Voice Automation.