Swisscom Systems is licensing Voxpilots new Telecom Solution product to deliver outsourced VoiceXML services to the Swiss market. Swisscom Systems will be able to offer telephone-based applications such as auto-attendant, personal dialler, information management and call centre automation to its existing base of 90,000 business customers from January 2004.
Swisscom Systems is the first outsourcing specialist in Switzerland to offer these services on a hosted basis. Customers pay a monthly fee based on usage without having to make upfront investments or pay for deployment and maintenance. Swisscom Systems and Voxpilot are also joining forces to offer additional VoiceXML products and services such as Voxpilots SpeechSuite enterprise platform and consultancy services for the Swiss market.