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4114 — Nueva versión de Back-Office Task Manager para Contact Centers de Cystelcom
El proveedor de soluciones para contact centers y telefonía 3G Cystelcom Sistemas ha lanzado al...
4113 — Cognos e IBM amplían su alianza estratégica
El proveedor de soluciones de Business Intelligence y para la gestión del rendimiento corporativo...
4112 — Nueva solución de Cezanne Software
El desarrollador de soluciones para la gestión y planificación de RR.HH. en entornos...
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2123 — Witness Systems Strengthens Leadership Position in IP Recording; Surpasses 1,000th Implementation Milestone with Cisco Systems
Witness Systems has surpassed its 1,000th worldwide customer site deployment of Impact 360 IP Recording in a Cisco Systems Unified Contact Centre environment. ...
2122 — New Contact Centre drives service improvements at South Hams District Council
A customer survey conducted within the South Hams district of Devon has revealed that customer satisfaction has risen and abandoned call rates fallen since the...
2121 — ntl:Telewest chooses Ericsson to aid work on its voice network capability
ntl:Telewest has selected Ericsson as a technology and services partner to help with developments to its telephone network using VoIP technology. A 5-year...
4110 — PT simula o futuro
O Grupo PT lançou sexta-feira o PT Next, um simulador online desenvolvido em parceria com a Ydreams, que projecta o potencial de desenvolvimento tecnológico do Grupo,...
2120 — NICE Completes Acquisition of IEX Corporation
NICE Systems announced the completion of its acquisition of IEX Corporation, a provider of workforce management, strategic planning and performance management solutions...
2119 — NICE Completes Acquisition of IEX Corporation
NICE Systems announced the completion of its acquisition of IEX Corporation, a provider of workforce management, strategic planning and performance management solutions...