Workshop || «Suportes Duráveis, Gestão e Workflow Documental em Centros de Comunicação» || - Data:...
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4300 — Workshop || «Sistemas de Gravação de Chamadas para Entidades no Sector da Emergência, Segurança e Defesa» ||
Workshop || «Sistemas de Gravação de Chamadas para Entidades no Sector da Emergência, Segurança e...
4299 — Seminário || «Business-to Business – Regime Jurídico e Realidade Operacional dos Centros Telefónicos Empresariais» ||
Seminário || «Business-to Business - Regime Jurídico e Realidade Operacional dos Centros...
2016 — The Biggest Enemy of Customer Strategies, by Lior Arussy
'By becoming a customer centric organization we will be more profitable'. 'We must focus on the customers'. 'The customer is the reason we are all here'. 'We must...
2015 — Network-Based IP VPN Equipment Enabling Key Services for Service Providers
Network-based IP VPN (Virtual Private Network) services are one of the important growth areas in business networking services, and will spur network-based IP VPN...
2014 — New Fleet Mobility Strategies: How Customer Expectations, RFID, and Costs Are Impacting Mobile Computing Plans , a new study by Aberdeen Group
Fleet operators are seeking to increase real-time control of their fleets and enhance the value-added capabilities of their drivers and field service workers to meet...
2013 — Garlands` recognises its Long Service employees
Garlands Call Centres announced that, during 2005, over 300 employees at its Hartlepool contact centre received Long Service Awards for three or more years service...
2012 — IPVoice Meeting 2006 , 7-9 February, Portugal
Next February, the city of Lisbon will welcome the IPVoice Meeting 2006. This event, to be held at the Centro Cultural de Belém, will bring enterprise voice...
2011 — Alcatel and Tekelec strengthen relationship
Alcatel and Tekelec agreed on a three-year extension of their preferred OEM agreement, thus allowing Alcatel to continue to deploy the Tekelec 8000 Media Gateway as a...