A new report by independent market analysts Datamonitor estimates that the combined investment by the healthcare sectors in the U.S and the major Western European markets of France, Germany and the UK, in customer relationship management (CRM) software, will have a compound annual growth rate of (CAGR) of 9% over the next six years.
This compares with just 3% for the CRM market in all verticals. Likewise, spend on enterprise resource planning (ERP) applications is predicted to have a 7% CAGR from 2004 to 2010. For more details on CRM and ERP technologies in Healthcare report, please click here.
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