2000 — Case Study: Spanish Read Cross Contact Centre

Dec 16, 2005 | Conteúdos Em Ingles

Spanish Red Cross main activities are social care, health services, international co-operation and emergency response. Its regional and provincial offices have open, participative structures and an organisation culture that emphasises the value of volunteering.

To meet this challenge, Altitude Software deployed Altitude uCI 7, supported by a ‘pure IP’ communication infrastructure, integrated with PABX´s from two different vendors and using IP phones. Read the full story.

Em Foco – Empresa