Ericsson has reached an agreement with Finnish company Distocraft Oy to acquire the assets of...
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2147 — Alcatel wants to acquire Nortel`s UMTS radio access business
Alcatel has signed a non-binding Memorandum of Understanding with Nortel to acquire its UMTS radio...
2146 — Aspect software announces general availability of Aspect EnterpriseContact Server 6,2
Aspect Software announced the general availability of Aspect Enterprise Contact Server 6.2, a...
566 — SVOX and Code Factory devise mobile speech solutions for visually impaired
SVOX AG, a Swiss provider of synthetic speech technology and Code Factory, a developer of software solutions for the visually impaired announced they teamed up to...
565 — CEN/ISSS to host forum on European e-business future
CEN, the European Committee for Standardisation, announced that CEN/ISSS, the Information Society Standardisation System, will host an Open Meeting to discuss and...
564 — Sennheiser Communications sends wake-up call to telcos
Sennheiser Communications A/S is presenting its complete headset range at CeBIT 2003. There are five models specially designed for the contact centre environment....
563 — Delta Lloyd goes live with Fineos claims management system
Fineos Corporation, a provider of banking and insurance software, has just announced that Delta Lloyd NV, a member of the international insurance group AVIVA plc...
562 — Information Builders Webfocus automates manual processes at TUI UK call centre
TUI UK, part of Europes largest travel group TUI AG, claims to have saved 200 working days per month and deployed nine highly qualified staff at its UK call centre by...
561 — Herbert Schmalstieg, Mayor of Hannover City and chairman of the supervisory board of Deutsche Messe AG
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