1128 — Tecnomen introduces video mail at the 3GSM World Congress

Feb 20, 2004 | Conteúdos Em Ingles

Tecnomen is introducing its NGM Video Mail service at 3GSM World Congress. This service allows video callers to leave video messages for one another when the recipient is busy, not replying or unavailable. The basic functionality of Video Mail service is very similar to Voice Mail. The unanswered call is forwarded to the Video Mail service and the caller sees the subscriber’s personalised video greeting and can leave a video message. Advanced services and capabilities, such as personalisation, enhance its usability beyond traditional messaging.

The video mail service is based on Tecnomen’s eZONER NGM platform, an all-IP open standards-based solution for advanced messaging service deployment. The incoming call is terminated with H.324M video gateway, which further connects to the video mail server with VoIP protocol. The video gateway can also be used to route the incoming video call to fixed network video terminals and standard PCs equipped with video call software.

The Video Mail service can also be launched as a subscriptionless Video Mail on-demand service for those subscribers who do not have their own permanent video mailbox. In this case the message will be stored in a temporary mailbox and after the message has been retrieved, the temporary mailbox will be removed from the system.

The system comprises the following network elements, based on open, industry-standard interfaces:

· 3G H.324.M Video gateway
· Tecnomen eZONER NGM Telco Server
· Tecnomen eZONER NGM Messaging Application Server
· Tecnomen eZONER NGM Common Message Storage

Video Mail Service allows universal access to messages with various fixed and wireless terminals basically anytime from any location. From the office, users can access their voice and video messages using their e-mail clients, such as Microsoft Outlook or Lotus Notes. Out of the office it is possible to use standard web browsers, or users own mobile terminals.

Another key element in personalised messaging is notification of incoming messages. The Tecnomen eZONER NGM notification engine provides users with several ways to be notified of incoming messages according to their personal preferences, via SMS, MMS, WAP push or via e- mail.

A further ability to manage profiles addresses the need for different service configuration that can change several times a day. This means that a user can build varying service profiles for varying situations, a profile for vacation and a profile for time at work.