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CSC (NYSE: CSC) announced today that it has been recognized as the leader in enterprise resource planning (ERP) implementations according to a 2009 report by KLAS, an...

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Aspect Software, Inc., the world's largest company solely focused on the contact centre, today announced that Aspect(r) Customer Self Service(tm) 7.2, the newest...

Sabio, the innovative contact centre services and solutions company, and its technology partner Corizon, are hosting a ‘Detox Your Desktop’ seminar to show how detoxing...

Sabio, the innovative contact centre services and solutions company, has announced the implementation of a Witness Systems call recording solution at the 70-seat UK...

Bluetooth enabled products are now in the hands of one billion consumers worldwide said the Bluetooth Special Interest Group (SIG) today. Citing shipment information...