1397 — J.P. Morgan sued over call center overtime

Aug 3, 2004 | Conteúdos Em Ingles

J.P. Morgan Chase & Co . call center employees have sued the bank for overtime work done without pay and in violation of federal labour rules, according to a release on Wednesday.

Filed in federal court in Houston this week, the complaint says that for at least three years J.P. Morgan call center employees around the U.S. were expected to perform tasks before and after their paid shifts, increasing their time taking customer calls and giving the No. 2 U.S. bank about 40 minutes of free labour per day.

‘We want them to start paying them for all the time they have worked,‘ said attorney Rex Burch, of the law firm Bruckner Burch in Houston. The suit also seeks double the amount of unpaid overtime compensation. The lawsuit was brought by Jennifer Fouyolle , who was employed at a Houston call center from September 1999 through approximately June 2002. The suit, which attorneys are seeking to make into a class action, follows a separate one filed this spring for call center employees in New York.

J.P. Morgan employs about 20,000 people in its call centers, paying them around $10 to $12 an hour in Texas and approximately $18 an hour in New York, Burch said. Burch said unpaid tasks include logging onto computers, signing onto telephone systems as well as reading memos. The alleged overtime abuse is in violation of the Fair Labor Standards Act. J.P. Morgan declined to comment.

Source: Reuters


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