1587 — International SOS awards BT Global contract

Dec 9, 2004 | Conteúdos Em Ingles

BT has signed a global managed network contract with International SOS (ISOS), the world’s provider of integrated medical, security and premium contact centre servicing solutions. Under a five-year contract valued at ₤1.3 million, BT will provide global MPLS network services supporting voice and data.

As a provider of medical and security services to ensure that people travelling and working internationally have access to immediate help, International SOS requires very high levels of availability and performance to be delivered over BT’s newly released six classes of MPLS service.

BT is the only global telecom provider in Asia Pacific able to offer and support all six classes of service based on Differentiated Services Code Point QoS marking, and this service is one of the first taken on this scheme globally.

Graham Moore, president, BT Asia Pacific stated that “ISOS is a global company with complex needs and they were very specific in their requirements. A focus on application prioritisation was a prime factor in their decision to choose BT. Using BT’s new six classes of service (CoS) scheme and Quality of Service mechanisms that underpin our MPLS service ensure that mission critical applications are always delivered before less time-sensitive applications

Moore added that “BT understands the importance of application performance, both from the point of view of the user experience, and as an integral part of successfully delivering business processes that drive revenue and save costs. I’m confident that we can meet their demands, and look forward to working with them on a regional and global basis

On the release note BT points that this contract marks the significant progress that BT has made in expanding its network and solutions in Asia Pacific over the past 18 months.


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