Talisma has announced the acquisition of KnowledgeBase.net, a provider of hosted and on-site Knowledge Management software for Customer Support and Self-service.
Talisma will incorporate KnowledgeBase.nets technology, intellectual property and customer base into its operations, fueling its strategy of organic and acquisition-based growth. The acquisition is the culmination of over eighteen months of technology, product and business collaboration between the two companies and has already resulted in several product and service offerings. The acquisition of KnowledgeBase.net will further enhance Talismas award-winning suite of CRM solutions and strengthen Talismas position in the fast growing Customer Interaction Management (CIM) segment of the CRM market.
Em Foco – Empresa