NICE Systems announced it was chosen by iXP Corporation and the Fire Department of New York to supply its advanced solution for the management of emergency communications. The order follows a successful implementation of the NICE solution with iXP for the New York Police Department, which prompted the FDNY deal. The contract is valued at approximately $2 million.
The NICE solution is said to provide the FDNY a fully redundant, highly reliable system for locating and disseminating information more quickly and efficiently than with their current system, as well as reducing the time and resources involved in their interventions.
Improved performance of our communication systems is top priority. NICE offers the most reliable solution, which will help us meet required standards for emergency communications and reduce the time and resources required to search, analyze, and distribute records, said Don Stanton, Assistant Fire Commissioner, Chief Information Officer at the FDNY .
Emergency communications are inherently complex, especially within a large agency such as FDNY. With its centralized control and data storage, our solution will ensure that critical information is not only highly protected but also easy to manage, said Chris Wooten, Vice President, NICE Systems Inc.s Public Safety and Security Division. This deal is indicative of the changes needed to be made to the nations emergency communications infrastructure, where First Responders across the US are turning to NICE to fill an urgently-needed gap in existing communication systems .
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