Brooktrout Technology announced that Predict Ability Plus, a developer and provider of innovative call center productivity software, now supports Brooktrouts TR1000 speech boards on its Performer TrueCTI Predictive Dialing System.
Predict Ability Plus Performer TrueCTI Predictive Dialing System is a flexible, adaptable and highly scalable software solution that delivers a fully integrated dialer, IVR, call monitoring and management platform for small and large call centers. The Brooktrout and Predict Ability Plus offering reduces system complexity and can save thousands of dollars by eliminating the duplication of technology found in a traditional predictive dialer configuration.
We partnered with Brooktrout for our Performer Suite to help us drive the market for predictive dialing, said Gary Steeves, CEO of Predict Ability Plus. The TR1000 design made it easy for us to develop an integrated solution that supports a wide range of PBX vendors like Inter-Tel, Nortel, Siemens, AVAYA and a host of others.
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