Ericsson has launched a stand-alone version of its MX-ONE IP communications platform – a full-featured IP-PBX system for enterprises mobilizing their IT and communications infrastructure or deploying a converged voice and data network from day one.
Urban Gillström, President of Ericsson Enterprise says: ‘We are providing customers with a fully-fledged IP-based communications system that offers much more than just PBX functionality. MX-ONE enables organizations to make a future-proof investment that will help them fully reap the cost and productivity advantages of convergent fixed, IP and mobile networks. They can either integrate MX-ONE into their legacy infrastructure or replace existing systems, depending on their individual requirements.
Ericsson announced that it offers a complete range of business-class telephony services across IP networks for up to 7,000 users, along with integrated mobility and extensive collaboration features. These include Instant Messaging, corporate directories and presence profile management – all fully integrated with standard enterprise software such as Microsoft Office and IBM Lotus Notes.
Analog, digital, mobile and IP phones can be used interchangeably with MX-ONE, enabling businesses to benefit from fixed-mobile and voice-data convergence. Independent of the device used – whether it is a smartphone or a desktop PC – employees will get the same look, feel and functionality.
For organizations with call center operations, MX-ONE can be combined with Ericsson’s IP-based contact center solution, Solidus eCare, to provide voice and multimedia customer care services and link in
mobile and remote agents.
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