Aspect Software, Inc.announced it has received the Growth Strategy Leadership Award for the world outbound dialing market from Frost & Sullivan.
‘Despite that fact that the world outbound dialing market is very mature, Aspect Software receives this Award for its robust product mix, customer focus and strategic acquisition of Aspect Communications activities that all rapidly accelerated its competitive position in the market,’ said Alpa Shah, vice president, Frost & Sullivan. ‘In addition, Aspect Software offers an extensive network of experienced sales and support professionals, continues to provide technology innovations and leadership, as well as a strong network of partnerships and alliances all of which have helped contribute to the companys continued growth.’
Among the metrics that Frost & Sullivan uses to select the winner of the Growth Strategy Leadership Award recipient are:
Ability to grow in a saturated or maturing market
A unique sales strategy
Strategic mergers, acquisitions or joint ventures to penetrate new markets
Reorganization structured around growth strategy
‘Aspect Software is proud of our more than 25-year heritage in the outbound dialing market, and we are honored that Frost & Sullivan has recognized the success of our growth strategy with this Award,’ said Jim Foy, president and CEO, Aspect Software. ‘While some segments of the market are in the mature stage, such as telemarketing, weve seen much of our organic growth in the outbound dialing market come from new market segments that are growing very rapidly, such as outbound customer care”.
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