Cisco Systems, Inc. released the Cisco Unified Communications system, a new suite of voice, data and video products and applications specifically designed to help organizations of all sizes to communicate more effectively.
Based on the Cisco Service-Oriented Network Architecture (SONA) announced in December 2005, the Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network. By using the IT data network as the service delivery platform, the system helps workers to reach the right resource the first time by delivering presence and preference information to an organization’s employees.
‘The Cisco Unified Communications system is the first true second-generation Internet Protocol (IP) Communications system providing not just telephone services, but rather a rich communications environment that seamlessly integrates voice, video and data collaboration in one system. It is also the first new Cisco system to fully support Cisco SONA, announced in December 2005,’ stated Charles Giancarlo, chief development officer, Cisco Systems, Inc. ‘Cisco SONA extends the power of the network to optimize applications, processes and resources to deliver greater business benefits to enterprises. By building on Cisco SONA, Cisco Unified Communications leverages network intelligence to greatly simplify the day-to-day challenges of collaboration with colleagues ‘, he added.
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