NICE Systems is a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management. NICE products and solutions are used in contact centers, financial institutions, air traffic control sites, CCTV (closed circuit television) security installations and government markets.
The evolution of e-business, reliance on outsourcing and a mobile work force has created a new challenge for organizations. Verifying transactions and listening to the voice of your customers, partners, and suppliers has become more difficult at the same time that your organization is pressured to respond more quickly to market changes.
NICE’s synergistic technology platform enables customers to capture, evaluate, and analyze business interactions. NICE’s mission is to transform every interaction, over all types of media, into a source of business knowledge and competitive advantage. The common theme of our business strategy is the mantra of “Listen, Learn, Lead.”
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