The year of 2003 is a critical one for technology. Decision-makers will spend, but solutions that positively impact the bottom line will be the priority and solution providers need to position themselves at those precise IT investment hot-spots. With a customer-centric focus, purchasers will respond and commit to those solution providers who can link tangible cost benefits with the solutions they provide. Thru a mix of keynote presentations, case-studies, workshops and one-to-one meetings, these and other questions will be issued at CRM Europe 2003.
The sessions will include:
Keynote Presentations steered by prominent professionals who will examine current strategic trends and provide a vision for the future of the e-business economy.
Case Study Presentations delivered by pioneering practitioners followed by question time. These sessions ensure that proposed solutions and strategies are grounded in reality and delegates are able to anticipate obstacles and pre-empt problems on a practical level on return to their organisation.
Workshops and Discussion Groups are designed for smaller groups and will follow an interactive format, encouraging a high level of participation and exchange of ideas.
One-to-One Business Meetings provide an opportunity for delegates to meet senior representatives from solution provider companies and focus on the issues most relevant to their current needs and strategies.
For additional information, please visit http://www.crm-europe.com/
Em Foco – Projecto