Repositório

Plenary and workshop sessions providing expertise on the outcomes of e-government delivery, on how the citizen is affected and what lessons can be learnt from work...

In the effort to maintain a global market presence, companies face some tough challenges – such as cost effective management of multilingual and translingual processes....

Lloyds TSB Group has become the first UK financial institution to operate a completely paperless employee share scheme by deploying a telephony speech recognition...

Aspect Communications Corporation, a provider of enterprise customer contact solutions announced the UK release of Scheduled Callback, the industry's customer callback...