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1609 — Camelot selects HornbillS Supportworks ITSM solution to deliver superior customer service
The provider of IT support and service management solutions, Hornbill Systems, has announced it...
1604 — Garlands named Contact Centre Agency of the Year
Garlands Call Centres has been named Contact Centre Agency of the Year by Marketing Magazine in...
1608 — KPN chooses Siemens as IP partner
The Dutch network operator KPN has chosen Siemens as the strategic IP partner for its fixed...
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2368 — João Minhoto é o novo responsável de vendas da WeDo Consulting
A WeDo Consulting acaba de nomear João Minhota como responsável de vendas para a área financeira. A exercer o cargo de Director Senior da WeDo Consulting desde 2001,...
2367 — TMN lança Passaporte TMN para chamadas internacionais
A TMN lançou um novo tarifário para cartões recarregáveis - o Passaporte TMN. Trata-se de um produto vocacionado para clientes que fazem chamadas internacionais. A TMN...
776 — Service Management Europe 2003 11-13 November 2003, Birmingham, UK
From the 11-13th November 2003 the NEC Birmingham, will host a gathering of high-tech service, support and customer management solutions that is Service Management...
775 — CCA 9th Annual Member Convention & Exhibition, 26-27 November 2003, Edinburgh, UK
From Recruitment to Retention. Getting your People Strategy Right, Customer Service. Are you Meeting your Customers 'Expectations?, Technology. Are you Maximising...
774 — C. Scott Hartz – new member of Siebel`s board of directors
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773 — Retell launches UK`s first single line call recorder with embedded CD-RW
RETELL, a UK phoneset maker, has just launched RETELL 175 SET, the first device able to record conversations into removable media for archiving purposes. This executive...