Repositório
Regulação
Faça a Sua Pesquisa
Categorias
Regulação de Centros Telefónicas
Publicações Recentes
1325 — Outsourcing the management of commercial IT systems can bring cost savings, claims Data Monitor
The outsourcing of systems management can be an effective way for utilities to contain costs and...
1324 — Siebel Systems ships Siebel Learning 7.7
Siebel Systems has released the latest version of its industry learning solution, Siebel Learning...
1323 — Unisys to evaluate advanced biometric technologies at TSAs airports
Unisys has won a contract for providing iris and fingerprint recognition technologies for three of...
Newsletter
Mantenha-se a par das nossas últimas publicações.
539 — The UK Contact Centre Industry: Moving the Goalposts. The opinion of Steve Morrell, Principal Analyst at ContactBabel
One way or another, the UK contact centre industry will change beyond recognition within the next five years. The twin challenges of automation and overseas outsourcing...
538 — Hertz call centre in Dublin, Ireland
index.php?headline=87&visual=24 Banco de Imagens - Daily Picture Banco de Imagens - Centros de Contacto
537 — Hertz chooses Rockwell`s call centre solution at new 30m customer service facility
Hertz, the world's largest car rental company, has further enhanced the sophistication of its call routing capability at its multi-lingual customer service centre...
1181 — Congreso Call Center en Barcelona – 9 y 10 de abril
Fecha: 9 y 10 de abril Lugar: Hotel Tryp Apolo Ciudad: Barcelona Precio: 1 380,00 + 16% IVA Ifaes organiza entre los días 9 y 10 de abril el Congreso Call Center...
536 — International Direct Marketing Fair: 4 – 6 March, Earls Court 2, London
Celebrating its silver jubilee, International Direct Marketing Fair, an event dedicated to the direct marketing and CRM professionals, will run from 4-6 March at Earls...
1180 — Alianza entre Alcatel e IBM para la entrega conjunta de soluciones y servicios IP
Alcatel e IBM han anunciado la firma de un acuerdo para la entrega de soluciones y servicios IP a empresas en la zona EMEA por el cual, el gigante informático...