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1874 — Talisma Opens Offices in Australia and New Zealand
Talisma has launched Talisma Australia Pty Ltd to increase its regional customer base and...
1873 — Andreas Bernhardt reinforces board team at Siemens Communications Group
Andreas Bernhardt will join the Group Executive Management of the Communications Group of Siemens...
1872 — Nokia provides Push-to-Talk service to mobilkom austria
Nokia and Austrian mobile operator mobilkom austria have signed an agreement for the delivery of a...
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1417 — Magnetic Norths Growth Requires U.S. Visibility and Sales, by Donna Fluss
In the first six parts of this series, we examined why its important to invest in, or upgrade, quality management (QM) and logging applications in your contact center,...
1416 — Magnetic Norths Growth Requires U.S. Visibility and Sales, By Donna Fluss
In the first six parts of this series, we examined why its important to invest in, or upgrade, quality management (QM) and logging applications in your contact center,...
1415 — Dan Vetras, President and CEO at Talisma
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1406 — UK contact centres will employ over 1 million people by 2007
A survey conducted by the research firm ContactBabel, indicates that the UK Contact Centre Industry employs currently almost 850,000 people. In a three years time...
1413 — Call Centre Expo 2004, 29-30 September, Birmingham
The city of Birmingham will host an Exhibition & Conference for call centre & customer contact solution, next September. The Call Centre Expo 2004 will be...
1412 — Si.mobil appoints Zoran Thaler as CEO
The mobile communications provider, Si.mobil, has named Zoran Thaler for the position of CEO. Thaler, who has extensive experience in telecommunications, especially in...