Notícias – Actualidade
319 — Kingswell
Managing a First-Rate Help Desk Essential Help Desk Skills 3 Days Session 1 . Effective Help Desk Models A. Definitions of the Help Desk B. Expectations of Performance C. Functions of the Help Desk D. Services provided by the Help Desk E. Successful Help Desk models...
318 — NovaBank awarded first CRM Prize for outstanding customer service in Greece
Altitude Software User awarded the Teleperformance CRM Grand Prix Award 2002 for Best Multimedia Contact Centre & Customer Service in Greece . NovaBank, a fast growing Bank in Greece, has been awarded the Teleperformance CRM Grand Prix Award 2002, in recognition...
345 — ADSL.PT sistema de banda larga com velocidade até 18 vezes superior
O Grupo Portugal Telecom lança novo produto de ADSL no mercado a nível particular e empresarial ADSL Asymmetric Digital Subscriber Line - nova tecnologia de transmissão de dados em banda larga sobre as linhas convencionais. Pela nova tecnologia os fios de cobre do...
317 — The Contact Centers Portal
The Contact Centers Portal project was created in Portugal in the beginning of 2001 a group of specialized portals for three independent linguistic and cultural communities: Portuguese, Spanish and English. After a years work, with a strong operational, practical...
316 — One path to becoming the employer of choice
David P. Mead MCK Communications Thanks to CRMXchange.com Recently there has been much press coverage of major companies with initiatives designed to position themselves as "employers of choice" with quality candidates for new hiring as well as retaining existing...