Repositório
Regulação
Faça a Sua Pesquisa
Categorias
Regulação de Centros Telefónicas
Publicações Recentes
3512 — Allied Telesyn lança plataforma de transporte óptico
A Allied Telesyn, fornecedora global de soluções Ethernet/IP end-to-end, anunciou a...
3511 — PT Contact fornece serviços de Atendimento à DGRHE
A PT Contact assinou um contrato com a DGRHE (Direcção Geral dos Recursos Humanos da Educação),...
3445 — FITEX escoge la tecnología Contact Center VoIP de INFINITY
A fin de garantizar la calidad y eficiencia de sus servicios y ampliarlos de cara a un futuro,...
Newsletter
Mantenha-se a par das nossas últimas publicações.
1141 — KANA introduces Response Live for web collaboration
KANA announced Response Live, an assisted-service module for web collaboration, online chat and co-browsing that enables companies to provide real-time interaction over...
1140 — KANA introduces Response Live for web collaboration
KANA announced Response Live, an assisted-service module for web collaboration, online chat and co-browsing that enables companies to provide real-time interaction over...
1139 — KANA introduces Response Live for web collaboration
KANA announced Response Live, an assisted-service module for web collaboration, online chat and co-browsing that enables companies to provide real-time interaction over...
1138 — Witness unveils back office solution
Witness Systems announced a new strategic initiative that extends its eQuality contact centre application suite to back office environments. The companys new eQuality...
1137 — CRM and CEM: Same bottle, different label. By Khurram Sharif, Henley Management College
Relationship and experience: are they same phenomena or are they different? When consulting a dictionary they show similarity in meaning: Relationship is defined as...
2547 — Cingular elige Mobile Device Manager de Openwave
El proveedor líder independiente de productos y servicios de software abierto para el sector de las comunicaciones móviles Openwave Systems ha hecho pública la elección...