Notícias – Actualidade
995 — Kana launches response 8
KANA, a provider of knowledge-powered CRM applications, announced the availability of KANA Response 8 software, a solution for e-mail response management. KANA Response 8 joins KANA Contact Center and KANA IQ as applications within the KANA iCARE suite that are...
994 — BT launches smart numbers
BT announced the immediate availability of BT Smart Numbers. BT Smart Numbers uses Teamphone technology to provide each employee with one personal telephone number, replacing individual numbers for landline, office and mobile. Via the Smart Number, calls can also be...
2656 — Almoço de Natal (Oracle) – 18 de Dezembro, Lisboa
A Oracle Portugal promove no dia 18 de Dezembro, em Lisboa, um almoço de Natal para a comunicação social. No final de mais um ano, a Oracle vai apresentar um balanço da sua actividade no mercado nacional. O almoço com os jornalistas realiza-se no dia 18, às 12h30, no...
993 — IVR the preferred prescription for patients
Trial sponsors are rapidly turning to 'the most reliable and cost effective medium' on the market for gathering patient diary information - Interactive Voice Response (IVR). That's the verdict of Clinical Technology Organisation of the ClinPhone Group, which has...
992 — Speech recognition changes the way companies view the telephone
When the internet bubble was still full of hot air, the importance of having a 'web strategy' was clearly overstated. Companies today are less likely to sell cat litter or groceries over the internet, but their web sites are nevertheless an important part of an...