Notícias – Actualidade
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726 — Customer management, call centre systems and information access. The opinion of Keith Symondson, Commercial Director, Noetica (UK)
Customer Relationship Management is all the rage. If we accept its precept, as most of the financial services industry seems to do, that it is desirable to personalise customer communications at each point of customer contact, then there is an obvious need to...
725 — FINEOS appoints William Burgess as chairman of the board
FINEOS, an Irish provider of banking and insurance software announced the appointment of William Burgess as chairman of its board of directors. Burgess assumes the chairmanship from Tom Mulcahy, who steps down from the board having held the position since August 2001....
724 — Cutting phone costs is first priority for European businesses, research shows
Almost six in ten businesses in France, Germany, Italy and the United Kingdom had cut costs in the last year, of which a third highlighted telephony costs as the number one cost saving imperative according to research conducted by Benchmark Research. In terms of...
2225 — Gestão autárquica – activos humanos são prioridade
Mudança, reorganização, eficiência, redução de custos e optimização de receitas foram as palavras de ordem no seminário 'Os desafios do serviço ao Munícipe - melhores práticas para a gestão autárquica', realizado na Quinta-feira, no Centro Cultural de Belém, em...