Disponibilização do menu electrónico imediatamente após o atendimento Nos termos do art. 6.º-3,...
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(IX) Regras específicas de atendimento e recepção de chamadas
Articulação do atendimento automático com o atendimento personalizadoct A lei estabelece um...
(VIII) Regras gerais de funcionamento
Exclusividade dos números de telefone Nos termos da primeira parte do art. 4.º-1, o “serviço do...
2136 — Ericsson and Polkomtel sign managed services contract to build 2G/3G network in Poland
Ericsson and Polkomtel have signed a 3 year managed services contract to manage the design, development, deployment and integration of a new multi-vendor 2G/3G network...
2135 — Vodafone NZ releases financial results for the year
Vodafone New Zealand's annual report for the year ended 31 March 2006 shows that total revenue increased to NZD 1.3 billion, up 8.5 percent on the previous...
2134 — Call Center Employees Prone To Diabetes And Stress-Related Illnesses
A new study says employees of call centers are prone to diabetes and ailments related to high blood pressure. The Delhi Research Diabetic Center (DDRC) conducted the...
2133 — Aviso Legal
El Portal Centro de Contacto (www.centrodecontacto.com) es una Marca y un Título Registrado por POINT - CENTRO DE CONTACTO, SL. La reproducción y publicación de...
2132 — Legal Warning
The Portal www.centrodecontacto.com is property of Point Centro de Contacto SL. No publication or reproduction of any content in this site may be done without prior...
2131 — European Home Retail plc selects Sabio to design and implement major contact centre
Sabio has won an half a million pound order from European Home Retail plc, to design and implement future-proof customer service applications that will help...