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1918 — Siemens and Genesys integrate SIP-based solutions to provide large-scale enterprises with contact centre virtualisation from a single platform
Siemens Communications, Inc., and Genesys Telecommunications Laboratories, Inc., an Alcatel...
3706 — Novos pacotes de BI da Business Objects para mercado intermédio
A Business Objects lançou seis pacotes de soluções para o mercado intermédio. Estas novas ofertas,...
3705 — Apresentação do Frotacom 2006 11 de Outubro, Porto Salvo
A Microsoft e a Quadriga realizam, no dia 11 de Outubro, às 15 horas, nas instalações da...
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3240 — Fórum Ficha Técnica da Habitação – Apresentações para download
O Portal Centro de Contacto realizou no dia 5 de Novembro, em Lisboa, o Fórum FICHA TÉCNICA DA HABITAÇÃO - 'Presente e Futuro do BI Imobiliário no...
1549 — Noble Systems and MSA Sign Beta-Site Agreement For Contact Center Technology Testing
Noble Systems, a global provider of contact center technology solutions has announced a Beta-Site Agreement with MSA Solutions, to offer testing and QA services for new...
1548 — For the Customers Sake, Dont Let Marketing Own the Contact Center, by Donna Fluss
Oh no, here we go again. The debate over control of the contact center flares anew. This time analyst firm Forrester asserts Why Marketing Should Own The Contact...
1547 — Teltone Launches Emergency Notification Service
The provider of enterprise communications solutions, Teltone Corporation, has announced the introduction of an emergency notification service that enables proactive...
1546 — Alcatel launches its 3G Reality Centre in Brazil
Alcatel has announced the inauguration of its latest born 3G Reality Centre (3GRC) in Rio de Janeiro, Brazil. The Brazilian 3G Reality Centre, powered by...
1543 — Transversal develops eGov Answer to help the Public Sector meet email response targets
The Provider of eCustomer Service software solutions, Transversal, has announced an eGov Answer eService solution to help the public sector meet eGovernment targets....