Leia Reis, Author at Centro de Contacto

271 — NICE Systems

by Leia Reis | Jul 8, 2002 | Conteúdos Em Ingles

NICE Systems is a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management. NICE products and solutions are used in contact centers, financial institutions, air traffic control...

270 — Virtual Exhibition Center

by Leia Reis | Jul 8, 2002 | Conteúdos Em Ingles

Dossiers – Empresas

269 — Call Centers in Local Authorities

by Leia Reis | Jul 8, 2002 | Conteúdos Em Ingles

Some notes on estimating call volumes Thanks to David Hunter and Fitlog- Foundation for Information Technology in Local Government One of the biggest challenges any organisation faces when it first establishes a call centre is to estimate call volumes. There is often...

268 — Call Center Ergonomics: It just makes good business sense.

by Leia Reis | Jul 8, 2002 | Conteúdos Em Ingles

Presented by Interior Concepts Thanks to CRMXchange.com Lost production, higher insurance premiums, OSHA fines, worker’s compensation, employee turnover, medical costs; and the list goes on. These are just a few of the things employers can look forward to as a...

267 — Call Center Automation

by Leia Reis | Jul 8, 2002 | Conteúdos Em Ingles

Integrated Call Center Solutions for the Enterprise Early, Cloud & Company An IBM Company Thanks to CRMXchange.com Corporations are paying more than just lip service to the need to improve customer service. When it comes to investing in new computer technology...

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00-18:00 Dias Úteis

271 — NICE Systems

270 — Virtual Exhibition Center

269 — Call Centers in Local Authorities

268 — Call Center Ergonomics: It just makes good business sense.

267 — Call Center Automation

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Lisboa | Moura | Condeixa

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00 - 18:00 Dias Úteis