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Publicações Recentes
4179 — Oracle premia a Autodesk con el “Spatial Excellence Partnership Award 2007”
Dentro del Spatial User Conference en San Antonio, Texas, Autodesk ha recibido el premio "Spatial...
4178 — Vocari participará como panelista en el 9º Internet Global Congress
La empresa especializada en soluciones de comunicación IP para el mercado de las pymes, Vocari, ha...
1426 — Qwest Communications Provides Voice XML Call Center Solutions to 400 Business Customers
The provider of voice, video and data services, Qwest Communications, has announced it has signed contracts with more than 400 business customers to provide Qwest Web...
1425 — Aspect Uniphi Connect wins `Best of Show` at ICCM
The Aspect Uniphi Connect solution, has won the Best of Show award at the International Call Center Management Conference and Exposition (ICCM) held in Chicago....
1424 — Telmex`s Brazil unit Embratel cutting jobs-union
Brazilian long-distance operator Embratel which was recently bought by Mexico's Telmex has cut some jobs, a union official said. Luis Antonio Silva, president of...
1423 — TIM Peru Deploys One Call Solution for Customer Care on BEA WebLogic Platform 8.1
BEA Systems has announced that TIM Peru, a subsidiary of Telecom Italia Mobile that serves more than 800,000 customers, has built and deployed its new One Call...
1421 — Citigroup to close Call Center, cut 450 jobs
Citigroup Inc. will close a credit card servicing center in Iowa and cut 450 jobs, a company spokeswoman said on Thursday, as Citigroup integrates the Sears credit card...
1408 — Nearshore CEE and North Africa are emerging as a new Apple of Western European Firms Eyes
A report issued by the market analyst Datamonitor reveals that nearshore call center destinations as opposed to offshore, are now the new darlings amongst customer care...