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3215 — APC lança Biometric Password Manager
A American Power Conversion Corporation (APC) lançou o Biometric Password Manager, um scanner...
3183 — Nuno Finisterra, director de Customer Operations da Radiomóvel
Nuno Finisterra, 36 anos, é o novo director de Customer Operations da Radiomóvel, assumindo...
1517 — Case Study: Dover District Council Rings The Changes
As part of its ongoing commitment to e-Government and providing the best customer-focussed...
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690 — PRINT SCREENS, BRAKES AND SMOKE!
IT REALLY HAPPENED A help desk agent received a call from a client having trouble with his print screen feature. After lots of discussion, a technician was dispatched...
689 — GRAPPLING WITH OUTAGES
BACK TO TYPING 101 Tech Support: You need to right-click on the desktop. Caller: OK Tech Support: Did you get a pop-up menu? Caller: No. Tech Support: OK, right-click...
2172 — Damovo alarga portfólio para Contact Centers
A Damovo assinou um acordo com a Rockwell FirstPoint Contact, através do qual vai comercializar e distribuir as tecnologias multimédia de Contact Centers da nova...
688 — HUMOUR HODGEPODGE I
A SENIOR MOMENT One evening I received a call from a very sweet elderly lady. Apparently her son had given her a computer along with our web site address so she could...
1546 — Acuerdo tecnológico entre Altitude Software y Verint Systems
El líder tecnológico en soluciones de Contact Center, Altitude Software, ha anunciado la integración de la plataforma Altitude uCI con la plataforma de grabación...
687 — Royal Mail UK Post Office branches to become more commercial
UK Post Office branches will sell a comprehensive range of financial services as part of a sweeping commercialisation of the UKs network of branches, Allan Leighton,...