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1825 — Offshore Customer Management International Conference, Prague, 1-3 November
In November 2005 the city of Prague, Czech Republic, will host the Offshore Customer Management...
1915 — SITEL Chooses Altitude uCI as a Worldwide CIM Standard
Altitude Software, an independent contact centre solutions vendor, announced that Altitude...
1912 — Ericsson to expand Avea`s GSM network in Turkey
Ericsson and Avea signed contracts to expand GSM radio and core networks. This network expansion...
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1530 — SER to launch new offering for contact centers
SER Solutions has unveiled a new next-generation outbound solution, CPS Enterprise Edition(CPS E2). CPS E2 is presented as the first enterprise solution that...
1529 — ShareBuilder Selects Talismas Multi-Channel CRM
Talisma has announced that Bellevue-based ShareBuilder Corporation has selected Talisma's Multi-Channel CRM suite to help deliver total customer integration and...
1528 — Kingston Communications boosts broadband speeds as customers set to go 50 per cent faster
Broadband telephone company Kingston Communications has announced it is revamping its range of broadband services to offer faster speeds and no download limits - all at...
1527 — Brooktrouts SnowShore Media Server deployed in TMN Videomail Service
The supplier of media processing and call control products, Brooktrout Technology, has deployed its SnowShore Media Server, in the Portuguese mobile operator, TMN, as...
1526 — Brooktrouts SnowShore Media Server deployed in TMN Videomail Service
1525 — Alcatel and Verizon target small and mid-sized businesses
Alcatel and Verizon Communications have agreed to deliver managed communication services solutions, combining communications servers, applications, network services and...