December, 2004 - Centro de Contacto

1624 — New home for council call centre

by Leia Reis | Dec 29, 2004 | Conteúdos Em Ingles

A new £2.5 million call centre will answer Huntingdonshire residents’ queries on services and support offered to the public. Huntingdonshire District Council will start providing service information via Cambridgeshire Direct from next year. Cambridgeshire...

1623 —

by Leia Reis | Dec 28, 2004 | Conteúdos Em Ingles

Banco de Imagens – Daily Picture

1622 — Equant Announces Management Change

by Leia Reis | Dec 28, 2004 | Conteúdos Em Ingles

Equant has announced that Mr. Daniel Caclin has resigned as CEO of Equant and member of its management board. Its Supervisory Board, at the recommendation of a special nominating committee, will propose to Equant’s shareholders that they appoint Mr....

1621 — New crime call centre in Peterborough

by Leia Reis | Dec 27, 2004 | Conteúdos Em Ingles

POLICE are streamlining the way they answer calls from members of the public in a bid to improve their service. The new 0845 4564564 number, which is already in operation, will send people directly through to a new dedicated call centre. The call centre, which has...

1620 — Emerging Voice Applications: towards voice transactions. A report by Data Monitor

by Leia Reis | Dec 27, 2004 | Conteúdos Em Ingles

Transactional voice solutions are not yet mainstream, but have the potential to revolutionize telephony-based commerce. Not only will they provide end-users with a new channel from which they can purchase goods and services, their growth will signal the final phase in...

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1624 — New home for council call centre

1623 —

1622 — Equant Announces Management Change

1621 — New crime call centre in Peterborough

1620 — Emerging Voice Applications: towards voice transactions. A report by Data Monitor

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