February, 2004 - Centro de Contacto

2545 — Critical Path adopta la herramienta de administración delegada de Worldnet 21 dentro de su solución de gestión de identidades

by Leia Reis | Feb 26, 2004 | Conteúdos Em Espanhol

La empresa multinacional española especializada en la realización de tareas de consultoría, formación y ayuda a la explotación, desarrollo e integración de productos y servicios a través de la red Worldnet 21 y la multinacional estadounidense Critical Path han llegado...

2811 — CRH marca presença na EXPO RH 2004 – 3 e 4 de Março

by Leia Reis | Feb 26, 2004 | Conteúdos Em Português

Realiza-se nos próximos dias 3 e 4 de Março a 3ª edição da Expo RH, Salão Profissional de Recursos Humanos. O evento, que terá lugar no Fórum Telecom (Picoas), conta com a participação do Grupo CRH , como patrocinador oficial. A CRH estará presente no Salão EXPO RH...

1136 — BT launches QueueBuster

by Leia Reis | Feb 26, 2004 | Conteúdos Em Ingles

BT today announced the launch of BT QueueBuster, a new queue management system for contact centre environments. The tool, designed for call centres of 100 agents or more, gives customers the option to receive a return call, rather than waiting on the line. The system...

1135 — QPC and Knowlagent announce new collaboration

by Leia Reis | Feb 26, 2004 | Conteúdos Em Ingles

Quality Plus Callscan (QPC), a workforce solutions provider, announced a new partnership with Knowlagent. In collaboration with QPC, British Sky Broadcasting (BSkyB), chose Knowlagent as a key component of its corporate CRM initiative. BSkyB will be rolling out...

1134 — Verint and Customer Relationship Metrics partner

by Leia Reis | Feb 26, 2004 | Conteúdos Em Ingles

Verint announced that it has partnered with Customer Relationship Metrics to integrate their award-winning CATs (Completely Automated Telephone surveys) solution into Verints ULTRA Intelligent Recording. Customer Relationship Metrics, based in Sterling, Virginia is a...

(+351) 213 243 750

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09:00-18:00 Dias Úteis

2545 — Critical Path adopta la herramienta de administración delegada de Worldnet 21 dentro de su solución de gestión de identidades

2811 — CRH marca presença na EXPO RH 2004 – 3 e 4 de Março

1136 — BT launches QueueBuster

1135 — QPC and Knowlagent announce new collaboration

1134 — Verint and Customer Relationship Metrics partner

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(+351) 213 243 750

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09:00 - 18:00 Dias Úteis