2005 - Centro de Contacto

3270 — La AEECCC, en la conferencia de apertura del II Congreso Andino de Call Centers

by Leia Reis | Apr 4, 2005 | Conteúdos Em Espanhol

La conferencia de apertura del II Congreso Andino de Call Centers, que se celebrará del 27 al 29 de abril en Bogotá, estará a cargo de José Luis Goytre, Presidente de la Asociación Española de Expertos en Centros de Contacto con Clientes (AEECCC), y que tratará sobre...

1715 — IBM Selects Witness Systems` Workforce Optimisation Software for Its IBM CRM Showcase

by Leia Reis | Apr 1, 2005 | Conteúdos Em Ingles

Witness Systems has announced that its software has been selected by IBM as a core solution for the ‘IBM CRM Showcase’, a specialised solutions demonstration facility operated by IBM Business Consulting Services. The IBM CRM Showcase features...

1714 — Talisma Acquires KnowledgeBase.net

by Leia Reis | Apr 1, 2005 | Conteúdos Em Ingles

Talisma has announced the acquisition of KnowledgeBase.net, a provider of hosted and on-site Knowledge Management software for Customer Support and Self-service. Talisma will incorporate KnowledgeBase.nets technology, intellectual property and customer base...

1713 — Call Centre Frustration Drives Mobile Users Away

by Leia Reis | Apr 1, 2005 | Conteúdos Em Ingles

A survey by YouGov indicates that a quarter of UK young people have switched mobile service provider as a result of bad call centre customer service. The survey, of over 2,000 UK mobile users, conducted for software provider Corizon, found that the situation...

3269 — Servinform gestionará el servicio de Atención al Ciudadano de DeSevilla

by Leia Reis | Apr 1, 2005 | Conteúdos Em Espanhol

Servinform consiguió ganar el concurso público que Ayuntamiento de Sevilla convocó para gestionar el servicio de atención al ciudadano de DeSevilla. La empresa andaluza, que presta servicios de telemarketing, call center y de outsourcing; ayudará a la Agrupación de...

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00-18:00 Dias Úteis

3270 — La AEECCC, en la conferencia de apertura del II Congreso Andino de Call Centers

1715 — IBM Selects Witness Systems` Workforce Optimisation Software for Its IBM CRM Showcase

1714 — Talisma Acquires KnowledgeBase.net

1713 — Call Centre Frustration Drives Mobile Users Away

3269 — Servinform gestionará el servicio de Atención al Ciudadano de DeSevilla

Pesquisa

Arquivo Geral

Novidades

Lisboa | Moura | Condeixa

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00 - 18:00 Dias Úteis

3270 — La AEECCC, en la conferencia de apertura del II Congreso Andino de Call Centers

1715 — IBM Selects Witness Systems` Workforce Optimisation Software for Its IBM CRM Showcase

1714 — Talisma Acquires KnowledgeBase.net

1713 — Call Centre Frustration Drives Mobile Users Away

3269 — Servinform gestionará el servicio de Atención al Ciudadano de DeSevilla

Pesquisa

Arquivo Geral

Novidades

3269 — Servinform gestionará el servicio de Atención al Ciudadano de DeSevilla