June, 2003 - Centro de Contacto

689 — GRAPPLING WITH OUTAGES

by Leia Reis | Jun 17, 2003 | Conteúdos Em Ingles

BACK TO TYPING 101 Tech Support: You need to right-click on the desktop. Caller: OK Tech Support: Did you get a pop-up menu? Caller: No. Tech Support: OK, right-click again. Do you see a pop-up menu? Caller: No. Tech Support: OK, sir, can you tell me what you have...

2172 — Damovo alarga portfólio para Contact Centers

by Leia Reis | Jun 17, 2003 | Conteúdos Em Português

A Damovo assinou um acordo com a Rockwell FirstPoint Contact, através do qual vai comercializar e distribuir as tecnologias multimédia de Contact Centers da nova parceira tecnológica para a sua base de clientes internacionais. A gama completa de produtos da Rockwell...

688 — HUMOUR HODGEPODGE I

by Leia Reis | Jun 17, 2003 | Conteúdos Em Ingles

A SENIOR MOMENT One evening I received a call from a very sweet elderly lady. Apparently her son had given her a computer along with our web site address so she could book airline tickets to visit him. I was expecting the typical request for help in navigating our web...

1546 — Acuerdo tecnológico entre Altitude Software y Verint Systems

by Leia Reis | Jun 17, 2003 | Conteúdos Em Espanhol

El líder tecnológico en soluciones de Contact Center, Altitude Software, ha anunciado la integración de la plataforma Altitude uCI con la plataforma de grabación inteligente Verint ULTRA. Esta oferta conjunta entre Altitude Software y Verint permite alcanzar unos...

687 — Royal Mail UK Post Office branches to become more commercial

by Leia Reis | Jun 17, 2003 | Conteúdos Em Ingles

UK Post Office branches will sell a comprehensive range of financial services as part of a sweeping commercialisation of the UKs network of branches, Allan Leighton, chairman of Royal Mail revealed today at the National Federation of Subpostmasters conference in...

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00-18:00 Dias Úteis

689 — GRAPPLING WITH OUTAGES

2172 — Damovo alarga portfólio para Contact Centers

688 — HUMOUR HODGEPODGE I

1546 — Acuerdo tecnológico entre Altitude Software y Verint Systems

687 — Royal Mail UK Post Office branches to become more commercial

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Lisboa | Moura | Condeixa

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00 - 18:00 Dias Úteis